Legal notice

1. Website Publisher

Trading name: Luna Rune
Registered office: 1 rue Marguerin, 75014 Paris, France
Email address: support@lunarune.com
Telephone: +44 7488 845527
Publishing Director: Luna Rune

For any query relating to the publication of this website, please write to support@lunarune.com.

2. Customer Support

You can reach us by email from Monday to Friday, between 9:00 am and 5:00 pm (GMT). We typically respond within 48 business hours.

3. Website Hosting

This website is hosted by Shopify Inc., 150 Elgin Street, Ottawa, Ontario K2P 1L4, Canada.

4. Website Use

By accessing and browsing lunarune.com, users acknowledge and accept this legal notice in full. We make every effort to ensure the information published on our site is accurate and up to date; however, Luna Rune cannot guarantee that all content is complete, entirely error-free, or permanently current. Users remain solely responsible for how they interpret and act upon the information provided.

5. Website Availability

Our website is intended to be accessible 24 hours a day, 7 days a week. Brief interruptions may occur due to maintenance, technical updates, or events beyond our control. Luna Rune accepts no liability for any temporary unavailability of the service.

6. External Links

lunarune.com may include links to third-party websites. We have no control over these external pages and do not review their content. Luna Rune therefore accepts no responsibility for their availability, their material, or any harm that may result from visiting them. To request permission to link to our website, please contact us at support@lunarune.com.

7. Cookies

Luna Rune uses cookies to support essential site functions, track performance, and enhance your browsing experience. You may manage or disable cookies through your browser settings, though this may affect the functionality of certain pages.

8. Intellectual Property

All content on lunarune.com — including text, images, logos, videos, graphics, layout, design, and code — is protected by intellectual property law. Any reproduction, modification, distribution, or unauthorised use of this content without prior written consent is strictly prohibited and may give rise to legal proceedings.

9. Personal Data

Luna Rune collects personal information for the purposes of order processing, delivery, billing, customer support, and, where consent has been given, marketing communications. This may include your name, delivery address, email, phone number, and order history. We do not sell or share personal data with third parties for commercial gain. Under GDPR, you have the right to access, correct, delete, restrict, or object to the processing of your data, and to request its portability. To exercise these rights, please contact support@lunarune.com with a valid proof of identity.

10. Liability

Luna Rune cannot be held liable for direct or indirect losses arising from use of this website, including technical failures, access to third-party sites, exposure to viruses, or loss of data. Users are responsible for ensuring the security of their own devices and internet connection.

11. Website Management

Luna Rune reserves the right to modify, restrict, suspend, or shut down access to the website — in whole or in part — at any time and without prior notice. We also reserve the right to remove any content deemed inappropriate or inconsistent with our values and policies.

12. Governing Law and Jurisdiction

This legal notice is governed by French law. Any disputes will be referred to the courts with jurisdiction over the registered office of Luna Rune.

13. Contact

For any questions about this legal notice, please get in touch at support@lunarune.com.